Privacy Policy

This policy explains what personal data ZiRank collects when you use this website, how we use it, and the rights you have over it. We keep it in plain language on purpose.

Who we are

ZiRank FZ-LLC is a marketing and web development agency based in Business Bay, Dubai, United Arab Emirates. We are the controller of the personal data described here.

You can reach us about privacy at [email protected]. [Trade licence number and data protection contact to be added.]

What we collect

We collect information you give us directly, and a small amount that is gathered automatically when you browse.

Information you give us when you submit a form (contact, free audit, or lead form): your name, email address, phone number, website URL, and anything you write in the message or goal fields.

Information collected automatically: your IP address, browser type, the page that referred you, and, if you accept analytics cookies, how you move through the site. We also store campaign tags (such as UTM parameters) if you arrive from an ad or link.

How we use it

• To reply to your enquiry and prepare a proposal or audit.
• To deliver and manage the services you ask us for.
• To understand how the site is used so we can improve it.
• To protect the site from spam and abuse.

We do not sell your personal data, and we do not use it for advertising to you.

Cookies and consent

We use essential cookies that are needed for the site to work. Analytics cookies only load after you accept them in the cookie banner. You can decline analytics and the site will still work normally. You can change your choice any time by clearing the site data in your browser.

Who we share it with

We only share data with the services that help us run the site and our business, and only for that purpose:

• Google Analytics: website usage statistics (only if you accept analytics cookies).
• Microsoft Clarity: anonymous usage insights (only if you accept analytics cookies).
• Cloudflare Turnstile: spam protection on our forms.
• Our email and hosting providers, so we can receive your enquiry and keep the site online.

How long we keep it

We keep enquiry and client data for as long as we are working together and for a reasonable period afterwards for accounting and legal reasons. When it is no longer needed, we delete it or anonymise it.

Your rights

Under UAE data protection law (Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data), you can ask us to:

• See the personal data we hold about you.
• Correct anything that is wrong.
• Delete your data, where we are not required to keep it.
• Stop using your data for a particular purpose.

To make a request, email [email protected] and we will respond within a reasonable time.

Security

We take reasonable technical and organisational steps to protect your data. No website can promise perfect security, but we work to keep your information safe and limit who can access it.

Changes to this policy

If we change how we handle data, we will update this page and the date at the top. Please check back from time to time.

Contact

Questions about this policy or your data? Email [email protected] or use the contact page.